Products assessed as having a minor fault will be repaired by the manufacturer and returned to you within a reasonable time. Show your receipt or proof of purchase (This can include a bank statement, Club+ transaction history, etc). Can I use multiple gift cards to purchase Online? Supercheap Auto will only collect, use and disclose your personal information in accordance with the Privacy Principles outlined in the Privacy Act 1988 (Cth). If you cannot find the answer to your question here, we recommend you to call our Customer Care Team and let the advisor know the details of your order and / or about your question. Our Returns Policy is designed to assist you in returning your product. It has also sponsored several Supercars Championship teams since 1997 under the brand Supercheap Auto Racing, with drivers such as Steven Ellery (2000–2004), Greg Murphy (2005–2006), Russell Ingall (2008–2013), Tim Slade (2014–2015), Chaz Mostert (2016–2020) and Jack Le Brocq (2020). or email Customer Care. Try to return the product in the same condition as it was purchased (including manuals, accessories and packaging). It now has 300 stores across Australia and New Zealand. This includes products that carry a manufacturer’s warranty, which may need to be assessed by the manufacturer. You can help us determine proof of purchase by providing a Bank Statement or similar. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Yes! Sound, electrical and motor driven products, Misuse the product contrary to user instructions or packaging labels; or. You cannot purchase a Supercheap Auto Gift Card with another Supercheap Auto Gift Card. Refurbished parts may be used to repair the goods. [citation needed]. Marlows was the largest independent retailer of auto parts and accessories in Western Australia and South Australia at that time, operating 20 stores in Western Australia, South Australia and Victoria under the Marlows and Rocca Bros brand names. How long will it take to receive my order? Please turn it on so that you can experience the full capabilities of this site. ... Can I use a Supercheap Auto Gift Card to purchase online? A non-refundable set up fee of $2 applies. To complete a return in store we request that you: Consumer guarantees under the Australian Consumer Law are not limited by a defined time period and can vary from product to product depending on factors such as the nature of goods, price and statements made on packaging and product labels. The company has 300 stores throughout Australia and also in New Zealand, the 250th being Timaru in New Zealand and the 300th being Holden Hill in South Australia. [3] Supercheap Auto has also partnered with the motorsport news website Speedcafe. Supercheap Auto won Canstar Blue's customer satisfaction award for auto stores in 2013.[2]. Products assessed as having a minor fault will be repaired by the manufacturer and returned to you within a reasonable time. There may be times when you need to return your instore or online purchase. What do I take into the store to pick up my order? Please ensure that you have made a copy of any data saved on your goods. Supercheap Auto offers an extended range for you to order via our Special Order program which is available both in-store and online. Tailor made customer orders (seat covers, dash mats and floor mats). In November 2003, Supercheap Auto opened its first seven stores in New Zealand. If you don’t have a receipt, we ask for your photo identification showing your name, address and signature. Sound, electrical and motor driven products, Misuse the product contrary to user instructions or packaging labels; or. Special procedures for the return of certain products. Supercheap Auto supports innovation in the automotive industry, sponsoring the Excellence in Manufacturing award presented annually by the Australian Automotive Aftermarket Association. Show your receipt or proof of purchase (This can include a bank statement, Club+ transaction history, etc). Please turn it on so that you can experience the full capabilities of this site. Our Store Managers can assist you with further information about the warranty period for the product you return. You can track the progress of your order from placement through to delivery via our Track & Trace Portal. Yes, you can use a Gift Card to purchase online or in store. The repair of your goods may result in the loss of user-generated data. Our Store Managers can assist you with further information about the warranty period for the product you return.
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