This is a company that doesn't stand by their product line. I Purchased a 3rd brake light for my Ranger, and although the item arrived in a shipping box that had no dents, tears, scuffs etc, the brake light inside had a hair-line crack (see photos). Not a human available to do anything but take your money. PartsGeek also ranks 313th among Auto Parts sites. Review #2213736 is a subjective opinion of poster. Immediately charged my card. Worst company imaginable DO NOT BUY FROM THEM. © 2020 Reviewopedia. I would not recommend this site to anyone! PartsGeek was first mentioned on PissedConsumer on Jul 13, 2010 and since then this brand received 2046 reviews. Says it's down. it is not the same as what i have on the car. Review #2208420 is a subjective opinion of poster. After spending over an hour on the phone trying to get throug to them and after being hung up on 3 times I was finally able to speak to someone but that made it even more frustrating. Awesome prices!

my inclination now is to simply refuse any packages which arrive and then dispute the charges on my credit card.

When you try to escalate a matter to a manager, you are put on hold for an hour until you give up. Had to order a more expensive one locally, pay for the return of the wrong one, of course I have to wait for the refund so who the hell knows when that will happen. They sent me a RMA number. Wrong side of the car , sent the wrong side. Online since the year 2002, PartsGeek.com claims that their online catalog contains over ten million different auto parts – often the same brands and same quality that you will find from your auto dealer or local auto parts store – at up to 80% off the retail price. How can i get a supervisor to give me a call back? Their mistake and im screwed with losing $100. Hell, I would have even paid the $24 but now I am stuck with a $100 part that I cant use. I will not be ordering from parts geek again , Robert Holt. Was instructed to take pic of everything then was told to send back everything and they would credit my card. This company needs to be exposed. is there a better way to go about it, and can anyone point out any other potential pitfalls i'm unaware of? Tracking number shows delivered. Should not send anything until they get in touch and let you know but this is a scam as I needed to go through customer service to get $ back for the zero parts listed on invoice they did not send. Not a fan. Very Satisfied. Truck is down. This is an error on the company side, not mine. The price level of this organization is medium according to consumer reviews. Could I please have shipping charges removed from order? To find the part you need, simply enter the year of your vehicle, as well as the make and model, and then choose the category of part you need, anything from windshield wipers and floor mats to more complicated engine parts.

Days later, no email confirmation, no part, NOTHING! Then come find out they do not have the actual parts you needed. i paid through pay pal hope they can do something.

Buyer BEWARE. 4 days late. Why will you not send me the the missing parts it makes no sense these are important parts and my safety is and was at stake that's why I installed the parts sent, I did not receive all the order and they never sent it or refunded the money. About Find the discount auto parts online you need at PartsGeek. Very Satisfied. Sent me brake calipers that didn't fit my truck, cost me 80 bucks in shipping. Hell, one star is too generous. Took 8 days to get it when they state "Ships in 1-2 days". i paid through pay pal hope they can do something.

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